Terms of Service

By accessing or using KojaCraft services (including our website, launcher, game servers, Discord, and any related services), you agree to be bound by these Terms of Service and our Server Rules. If you do not agree to these terms, please do not use our services.

These Terms constitute a legally binding agreement between you and KojaCraft. By creating an account, making a purchase, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

You must be at least 13 years old, or the minimum age required by your local law to consent to online services, to use our services. If you are under this age, you must have parental or guardian consent.

You must own a legitimate copy of Minecraft to play on our servers. Use of pirated or unauthorized copies is prohibited.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

You may not share your account with others, use multiple accounts to circumvent restrictions, or create accounts using false information.

You agree to follow our Server Rules at all times. These rules prohibit harassment, hate speech, cheating, exploiting bugs, griefing, spam, and any behavior that disrupts the community experience.

We reserve the right to issue warnings, mutes, kicks, temporary bans, or permanent bans for rule violations. Enforcement is at our sole discretion and may occur without prior notice when necessary to protect the community.

You are solely responsible for your interactions with other users. We are not liable for the conduct of any user on our platforms.

Any content you create, share, or upload (including screenshots, builds, chat messages, voice recordings, etc.) must comply with these Terms and applicable laws.

Voice chat features are provided for community communication and gameplay coordination. Use of voice chat is subject to the same conduct rules as text chat.

Prohibited activities in voice chat include: harassment, hate speech, threats, excessive profanity, disruptive noise, spamming, recording others without consent, and any behavior that creates a hostile environment.

Voice chat may be monitored by staff for rule enforcement purposes. Staff may join voice channels to investigate reports or maintain order.

We do not record or store voice chat conversations except when necessary for evidence in disciplinary actions, and such recordings are retained only as long as needed for the specific case.

You may not use voice chat to bypass text chat restrictions or communicate with users who have muted or blocked you.

Voice chat abuse may result in temporary or permanent loss of voice chat privileges, in addition to other disciplinary actions.

Private messaging features are provided for personal communication between users. All private messages are subject to our conduct rules and may be reviewed by staff if reported for violations.

You may not use private messaging to harass, threaten, spam, or send inappropriate content to other users. Reporting of private messages is available for users who receive unwanted communications.

We do not actively monitor private messages for content, but we may access them when investigating reports of rule violations, abuse, or illegal activity.

Private messages may be retained for up to 30 days for investigation purposes. Evidence of serious violations may be retained longer for legal or disciplinary reasons.

You agree not to share personal information (real names, addresses, phone numbers, etc.) of other users without their explicit consent.

Impersonation of staff members or other users in private messages is strictly prohibited and may result in immediate account suspension.

We employ both automated systems and human moderators to enforce our rules across all communication channels including text chat, voice chat, private messages, and user-generated content.

You may report rule violations through our in-game reporting system, Discord, or the support ticket system on our website. False or malicious reporting may result in disciplinary action.

Staff decisions on rule enforcement are final. Appeals may be submitted through our appeal system, but must be based on factual evidence of error in the original decision.

We reserve the right to remove, edit, or hide any content that violates these Terms or our Server Rules, with or without notice.

Content that is illegal, promotes illegal activities, or violates the rights of others will be removed and may be reported to law enforcement if appropriate.

Optional purchases (ranks, cosmetics, perks, and other virtual items) are digital goods licensed to you for use on the KojaCraft network. These are not physical goods and have no monetary value outside our services.

All purchases are final and non-refundable, except where required by applicable law or in cases of proven technical failure on our end. Refund requests must be made within 14 days of purchase.

Purchased items are non-transferable and may not be sold, traded, or given to other users. They are tied to your account and cannot be transferred between accounts.

We reserve the right to modify, discontinue, or change any purchased items at any time, with or without notice. In such cases, we may offer reasonable alternatives or compensation at our discretion.

Purchases never grant unfair gameplay advantages. Cosmetic items and ranks are designed to be pay-to-convenience or pay-to-cosmetic only, never pay-to-win.

We strive to maintain high availability but do not guarantee uninterrupted or error-free service. Scheduled maintenance, updates, security patches, or factors outside our control may cause temporary downtime.

We reserve the right to suspend, modify, or discontinue any service or feature at any time with or without notice. We are not liable for any loss or damage resulting from such actions.

The service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We collect and process data as described in our Privacy Policy. This may include account information, payment details, game statistics, and technical diagnostic data.

Our game servers do not track individual player identities for analytics purposes. However, our open-source proxy, Kojacoord, may send anonymous, aggregate usage metrics for performance monitoring and improvement.

Telemetry data collection is fully opt-out. You can disable it through the launcher settings. See the Privacy Policy for details.

We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. You use our services at your own risk.

KojaCraft branding, logos, website content, and custom software are owned by KojaCraft and protected by intellectual property laws. You may not use our branding without express written permission.

Kojacoord, our custom proxy software, is released under the MIT License and may be used, modified, and distributed according to its terms.

Minecraft is a trademark of Mojang Studios / Microsoft Corporation. KojaCraft is not affiliated with, endorsed by, or sponsored by Mojang or Microsoft.

You retain ownership of any original content you create on our platforms (builds, screenshots, etc.), but you grant us a non-exclusive, royalty-free license to use, display, and distribute such content for the purpose of operating and promoting our services.

To the maximum extent permitted by law, KojaCraft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profits, or other intangible losses, resulting from your use or inability to use our services.

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid (if any) for the service in the twelve months preceding the claim.

Any disputes arising from these Terms shall be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree to indemnify, defend, and hold harmless KojaCraft, its staff, volunteers, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of another.

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, with or without notice, for any reason, including but not limited to violation of these Terms, suspicious activity, extended inactivity, or to protect the safety and integrity of our community.

Suspensions may be temporary or permanent. Temporary suspensions have a specified duration after which access may be restored. Permanent suspensions result in the permanent loss of access to our services.

Grounds for immediate suspension or termination include: repeated rule violations, harassment or hate speech, cheating or exploiting, sharing account credentials, impersonation of staff, fraud or payment disputes, and any behavior that threatens the safety of our community or services.

Upon suspension or termination, your right to use the services ceases immediately. You may not attempt to circumvent suspensions through alternate accounts, VPNs, or other methods. Circumvention attempts will result in permanent termination of all associated accounts.

We may delete your account data after a reasonable period following termination, except where required by law to retain certain records. Purchased items are forfeited upon account termination and no refunds will be issued for terminated accounts.

You may request account termination at any time using the "Delete account" option in your account settings, or by contacting us through our support channels. Self-requested termination will result in the loss of all purchased items and account data (see the Privacy Policy for exactly what is erased vs. retained).

We are not required to provide a reason for account suspension or termination, except where required by applicable law. Decisions are final unless overturned through the formal appeal process.

Appeals of suspensions or terminations may be submitted through our appeal system. Appeals must be submitted within 30 days of the action and must provide factual evidence supporting the appeal. False or frivolous appeals may result in extended suspension.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where KojaCraft is legally established, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of that jurisdiction.

We may update these Terms of Service at any time. We will notify users of significant changes through our website, launcher, Discord, or email (if provided).

Your continued use of our services after any changes constitutes acceptance of the revised Terms. If you do not agree to the changes, you must discontinue use of our services.

We recommend reviewing these Terms periodically to stay informed of any updates.

If you have questions about these Terms of Service, please contact us through our Discord server or via email at the contact information listed on our website.

For account-related issues, appeals, or support requests, please use the appropriate channels on our website or Discord.